Last updated 22 September 2026
Privacy Policy
Hugo is built to remember things for you — so we try to keep as little as possible for ourselves. This page explains what Hugo collects, where it lives, and the choices you have.
01Who we are
Hugo is made by Yeswanth Choudari, an individual developer (“we”, “us”). If you have any question about your data, write to us at help@thehugoai.com.
02What stays on your Mac
Ambient memory — the apps you use, window and page titles, and the moments Hugo notices during your day — is captured and stored only on your Mac. It is not uploaded to our servers.
Summaries of your day are made on-device using Apple Intelligence where it is available.
03What we store in your account
When you sign in with Google we receive your name, email address and profile picture.
Things you choose to save (with ⌥⌘S or from the notch), your reminders, and your water-tracking settings and history are stored in your Hugo account so they are available when you need them. They are private to your account.
If you subscribe, our payment provider handles your card details. We only receive your plan, billing status and the country you are billed in.
If you join the waitlist, we store your email address.
04How AI features work
When you ask Hugo something, or it summarizes something you saved, the relevant text is sent to an AI model provider to generate the answer. We send only what is needed for that request.
We do not sell your data, and we do not use your memories to train our own models.
05Services we rely on
- Google — sign in
- Supabase — account database and authentication
- OpenRouter — access to AI models
- Dodo Payments — subscriptions and billing
- Vercel — hosting this website
- Google Analytics — anonymous usage statistics for this website (pages visited, device type, rough location), using cookies
Each of them processes data only to provide their service to us.
06Your choices
You can turn ambient memory off at any time in Settings, and revoke Hugo’s macOS permissions in System Settings.
You can delete any saved item from the app. To delete your account and everything stored in it, or to get a copy of your data, email help@thehugoai.com and we will handle it within 30 days.
07Security
Data in your account is encrypted in transit and protected by access rules so only you can read it. No system is perfectly secure, but we work to keep yours safe.
08Children
Hugo is not intended for anyone under 13 (or the minimum age in your country). We do not knowingly collect their data.
09Changes
If we change this policy in a meaningful way, we will tell you in the app or by email before it takes effect.